Privacy policy

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Last Updated: September 05, 2024

Pochemu LTD (“Pochemu,” “we,” “us,” or “our”) operates websites, games, and mobile applications (collectively referred to as the “Service”). This Privacy Policy explains our policies regarding the collection, use, and disclosure of personal data when you use our Service and outlines the choices you have concerning your data.

By using the Service, you consent to the collection and use of information in accordance with this policy. Terms used in this Privacy Policy have the same meanings as those in our Terms of Service unless otherwise defined here.

1. Definitions

• Service: Refers to websites and applications operated by Pochemu.
• Personal Data: Information about an individual who can be identified from that data alone or in combination with other information we may hold.
• Usage Data: Information collected automatically through the Service, such as how long a user visits a page.
• Cookies: Small files stored on your device that help track usage and improve the      Service.
• Data Controller: The entity (either an individual or organization) that determines how and why personal data is processed. For the purposes of this policy, Pochemu is the data controller for your personal data.
• Data Processor (or Service Provider): A third-party entity that processes data on behalf of the Data Controller.      We may use Service Providers to process data more effectively.
• Data Subject (or User): Any individual who uses our Service and is the subject of Personal Data.

2. Collection and Use of data

We collect different types of information for various purposes to provide and improve the Service. The types of data we collect include:

• Personal Data: We may request personal information such as your email address, name, and other contact details when you use the Service. This may also include data you provide during interactions, such as messages sent to our support team or other communication within the Service.
• Usage Data: Collected automatically when using the Service, including IP address,      browser type and version, pages visited, and time spent on each page. For mobile access, this may also include information such as your device type, unique ID, and mobile operating system.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to monitor activity on our Service and hold certain information. Cookies can be controlled through your browser settings, but rejecting cookies may limit your ability to use some portions of the      Service.

3. Types of Cookies Used

• Session Cookies: Used to operate our Service.
• Preference Cookies: Used to remember your preferences.
• Security Cookies: Used for security purposes.
• Advertising Cookies: Used to deliver relevant advertisements based on your interests.

4. Use of Data

Pochemu uses the collected data to:

• Provide and maintain the Service.
• Notify you about changes to our Service.
• Allow you to participate in interactive features.
• Provide customer support.
• Gather analysis to improve the Service.
• Monitor Service usage.
• Detect, prevent, and address technical issues.

5. Legal Basis for Processing Personal Data (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your Personal Data depends on the specific information and context of the data collected. We may process your data because:

• It is necessary to fulfill a contract with you.
• You have given consent to the processing.
• It is in our legitimate interests and is not overridden by your rights.
• We need to comply with legal obligations.

6. Retention of Data

Pochemu retains your Personal Data only as long as necessary for the purposes outlined in this policy. We may retain Usage Data for a shorter period unless it is required for security enhancements or functional improvements.

7. Transfer of Data

Your data, including Personal Data, may be transferred to and maintained on servers located outside your jurisdiction, where data protection laws may differ. By submitting your information, you consent to this transfer. We take all reasonable measures to ensure the security of your data and will not transfer it without adequate controls in place.

8. Disclosure of Data

Pochemu may disclose your Personal Data in good faith if required by law, to protect our rights, or in response to legal requests from public authorities. This includes compliance with legal obligations, protection of our rights, and addressing legal liabilities.

9. Security of Data

We employ administrative, technical, and physical safeguards to protect your data from unauthorized access, misuse, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee its absolute security.

10. Your Data Protection Rights (GDPR)

If you are an EEA resident, you have specific rights concerning your Personal Data, including:

• The right to access, update, or delete your information.
• The right to rectification of inaccurate or incomplete data.
• The right to object to data processing.
• The right to restrict the processing of your data.
• The right to data portability.
• The right to withdraw consent at any time.

For more information, contact your local data protection authority.

11. Service Providers

We may engage third-party companies to assist in delivering our Service, including analytics, advertising, and customer support. These Service Providers have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

12. Links to Other Sites

Our Service may link to other websites not operated by us. We advise you to review their privacy policies. We are not responsible for the content or practices of any third-party sites you visit and assume no responsibility for the content or practices of any third-party sites or services.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

- Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Behavioral Remarketing

Pochemu uses remarketing services to advertise on third-party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

- Facebook: Facebook remarketing service is provided by Facebook Inc. and Facebook Ireland Ltd.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook's interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices, the Digital Advertising Alliance of Canada in Canada https://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt- out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

Customer support

Pochemu may use third-party customer support services to provide customer support within the Service.

- Apple Store In-App Payments: Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/

- Google Play In-App Payments Their Privacy Policy can be viewed at https://www.google.com/policies/privacy/

- Amazon Appstore Their Privacy Policy can be viewed at https://www.amazon.com/gp/help/customer/display.html?nodeId=468496&ref_=footer_privacy

- Samsung Galaxy Store Their Privacy Policy can be viewed at https://account.samsung.com/membership/terms/privacypolicy

13. Children’s Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect data from children under 18 years. If we learn that we have collected such data, we will take necessary steps to remove it.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and you will be notified through prominent notice on our Service prior to the change taking effect.

Contact Us

For any questions about this Privacy Policy, please contact us via “contact us” function on main website or via the support methods available in our Services.